Last Updated: April 7, 2026
Star Travels ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you visit https://star-travels.co.in/ or use our services.
1 Information We Collect
We may collect the following categories of personal information:
Personal Identification
Name, date of birth, nationality, passport number and expiry date, gender, and photograph (where required for visa processing).
Contact Information
Email address, phone number, and postal address.
Booking Information
Travel dates, destinations, passenger details, hotel preferences, dietary requirements, and special assistance needs.
Payment Information
Credit/debit card details or banking information (processed securely through third-party payment gateways — we do not store full card details).
Technical Data
IP address, browser type, pages visited, time spent on pages, and device information (collected automatically via cookies and analytics tools).
Communications
Records of any queries, complaints, or correspondence you send us.
2 How We Use Your Information
We use your personal information for the following purposes:
- To process and manage your travel bookings
- To communicate booking confirmations, itineraries, and updates
- To assist with visa applications and travel documentation
- To process payments securely
- To respond to customer service enquiries and complaints
- To send marketing and promotional communications (only with your consent)
- To improve our website and user experience
- To comply with legal obligations
3 Sharing Your Information
We share your personal data with trusted third parties only where necessary to complete your booking, including:
- Airlines and transport providers
- Hotels and accommodation providers
- Tour operators and local guides
- Visa processing authorities and government bodies
- Payment processors
🔒 Important: We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may disclose your information to law enforcement or government authorities if required by law.
4 Data Storage and Security
- Your data is stored on secure servers. We implement industry-standard security measures including encryption, firewalls, and access controls to protect your personal information.
- While we take all reasonable precautions, no data transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
- We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
5 Cookies
Our website uses cookies to enhance user experience. Cookies are small files stored on your device that help us understand how you use our website.
Types of cookies we use:
Essential Cookies — Required for the website to function properly
Analytics Cookies — Help us understand visitor behaviour (e.g., Google Analytics)
Marketing Cookies — Used to deliver relevant advertisements (only if you consent)
You can control or disable cookies through your browser settings. Disabling cookies may affect website functionality.
6 Your Rights
Under applicable data protection laws, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data (subject to legal obligations)
Withdraw consent to marketing communications at any time
Request restriction of processing of your data
Lodge a complaint with a relevant data protection authority
To exercise any of these rights, please contact us using the details in Section 10.
7 Marketing Communications
- With your consent, we may send you newsletters, special offers, and travel inspiration by email or SMS.
- You may unsubscribe from marketing communications at any time by clicking the "Unsubscribe" link in any email or by contacting us directly.
- Even if you opt out of marketing, we will continue to send transactional and service-related communications related to your bookings.
8 Third-Party Links
Our website may contain links to third-party websites. Star Travels is not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any external sites you visit.
9 Children's Privacy
Our services are not directed at children under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected such data, we will delete it promptly.
10 Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.